Tax Preparation Assistance

If you would like to have your 2020 income taxes prepared by AARP volunteers free of charge, call the Frisbie Senior Center in Des Plaines as soon as possible to make an appointment. Phone:  847-768-5944. Because of the pandemic, income tax preparation will be conducted in a different way in keeping with social distancing.

Income tax appointments at Frisbie are scheduled on Wednesdays and Thursdays, February 3-April 15, 2021.

If you have questions about income tax forms, feel free to call the library's fourth-floor public desk:  847-376-2841.  Or, email

For details about the coronavirus relief package signed at the end of 2020 by President Donald Trump, see the Internal Revenue Service (IRS) website.




Individuals with income tax-related questions can call the IRS:  1-800-829-1040 (Monday-Friday, 7 a.m.-7 p.m.) and its business counterpart, 1-800-829-4933 (Monday-Friday, same hours). To order forms, call:  1-800-829-3676.

The State of Illinois offers the following numbers to individuals with income tax-related questions: 1-800-732-8866 (toll-free) or 217-782-3336 (Monday-Friday).

Closest government offices

Illinois Department of Revenue

Maine North Regional Building
9511 Harrison Ave.
Des Plaines, IL  60016
Phone: 847-294-4200 (Taxpayer Assistance Line)


The Des Plaines Public Library has a limited supply of the following 2020 federal income tax forms free of charge for the taking:

-- W-2 (Wage and Tax Statement)

-- W-3 (Transmittal of Wage and Tax Statements)

-- General instructions for forms W-2 and W-3

-- 1096 (Annual Summary and Transmittal of U.S. Information Returns)

-- 1099-INT (Interest Income)

-- Instructions for 1099-INT

-- 1099-MISC (Miscellaneous Income)

-- Instructions for forms 1099-MISC and 1099-NEC

To have any of the above forms set aside for you on the first floor of the library for pickup, or if you have questions about income tax forms, call the fourth-floor public desk:  847-376-2841.  Or, email

The IRS office closest to the Des Plaines Public Library is at 5100 River Road in Schiller Park, about five miles south of downtown Des Plaines. DUE TO THE PANDEMIC, THIS OFFICE IS CLOSED UNTIL FURTHER NOTICE.  Phone: 847-737-6688.

To order federal forms and publications for delivery by U.S. mail, go to the IRS website.



Updated 1-6-21