Tax Preparation Assistance

The filing deadline for 2020 federal income taxes for individuals has been extended to May 17, 2021. Illinois Governor J.B. Pritzker adjusted the state income tax deadline for individuals for 2020 to May 17, as well.

Because of the pandemic, there are significantly fewer organizations offering free income tax preparation of 2020 federal and state returns this tax season.

Even though there is no free income tax preparation in 2021 in person at the Des Plaines Public Library by AARP volunteers, online assistance from AARP is available.

The Frisbie Senior Center in Des Plaines has no more appointments for free income tax preparation of 2020 returns by AARP volunteers. And, their wait list is closed.

Income taxes are being prepared at the Center of Concern in Des Plaines. Cost is on a sliding scale. Call:  847-823-0453. In-person appointments are very limited for the rest of the tax season, so don't delay in calling. There are two options:

-- Drop off of income tax-related documents is on Mondays and Thursdays, by appointment, in keeping with social distancing. A volunteer then prepares the income tax returns (with phone call(s) for questions, if needed).

-- In-office tax preparation appointments inside the Center, with social distancing and masks. See note in bold above.

Other organizations are offering (free) income tax preparation to eligible taxpayers for 2020 returns:

The Ladder Up program, based in Chicago. Free services available through Ladder-Up's Tax Assistance Program February 12 – April 15, 2021 to full-year Illinois residents. To make an appointment, call 312-588-6900.


If you have questions about income tax forms, feel free to call the library's fourth-floor public desk:  847-376-2841.  Or, email




Individuals with income tax-related questions can call the IRS:  1-800-829-1040 (Monday-Friday, 7 a.m.-7 p.m.) and its business counterpart, 1-800-829-4933 (Monday-Friday, same hours). To order forms, call:  1-800-829-3676.

The State of Illinois offers the following numbers to individuals with income tax-related questions: 1-800-732-8866 (toll-free) or 217-782-3336 (Monday-Friday).

Closest government offices

Illinois Department of Revenue

Maine North Regional Building
9511 Harrison Ave.
Des Plaines, IL  60016
Phone: 847-294-4200 (Taxpayer Assistance Line)


The IRS office closest to the Des Plaines Public Library is at 5100 River Road in Schiller Park, about five miles south of downtown Des Plaines. DUE TO THE PANDEMIC, THIS OFFICE IS CLOSED UNTIL FURTHER NOTICE.  Phone: 847-737-6688.

To order federal forms and publications for delivery by U.S. mail, go to the IRS website.


The Des Plaines Public Library has a limited supply of the following 2020 federal income tax forms on the fourth floor.

-- W-2 (Wage and Tax Statement)

-- W-3 (Transmittal of Wage and Tax Statements)

-- General instructions for forms W-2 and W-3

-- W-4 (Employee's Withholding Certificate)

-- 1096 (Annual Summary and Transmittal of U.S. Information Returns)

-- 1099-INT (Interest Income)

-- Instructions for 1099-INT

-- 1099-MISC (Miscellaneous Income)

-- 1099-NEC (new form -- Nonemployee Compensation)

-- Instructions for forms 1099-MISC and 1099-NEC

To have any of the above forms set aside for you, or if you have questions about income tax forms, call the fourth-floor public desk:  847-376-2841.  Or, email  To print federal and state tax forms, you can go to the library's tax forms page.

PLEASE NOTE: The following federal and state income tax forms are available on tables in the first-floor hallway near the meeting rooms as well as the fourth floor of the library.

-- *Federal 1040 (U.S. Individual Income Tax Return) and 1040-SR (Tax Return for Seniors) booklet + separate instructions

-- Federal 1040 and 1040-SR booklet in Spanish + separate instructions

-- Illinois 1040 (Individual Income Tax Return) + separate instructions

-- Illinois Schedule ICR (Illinois Credits) + separate instructions 


*Contains:  Schedule 1 (form 1040) - (Additional Income and Adjustments to Income);  Schedule 2 (form 1040) - (Additional Taxes);  Schedule 3 (form 1040) - (Additional Credits and Payments); and Schedule LEP (form 1040) - (Request for Change in Language Preference).


Updated  4-7-21