Tax Preparation Assistance

The April 15 filing deadline for 2018 income taxes is over. However if you're looking for free help with your 2018 income taxes (and financial advice) during the offseason, you can go, if eligible, to Ladder Up.

To qualify, you must be part of a household that has an annual income of up to $55,000, or an individual who earns up to $30,000 annually.

See additional details.



Individuals with income tax-related questions can call the IRS:  1-800-829-1040 (Monday-Friday, 7 a.m.-7 p.m.) and its business counterpart, 1-800-829-4933 (Monday-Friday, same hours).

The State of Illinois offers the following numbers to individuals with income tax-related questions: 1-800-732-8866 (toll-free) or 217-782-3336 (Monday-Friday).



Closest government offices

Illinois Department of Revenue

Maine North Regional Building
9511 Harrison Ave.
Des Plaines, IL  60016
Phone: 847-294-4200
Hours: 8:30 a.m.-5 p.m., Monday-Friday

For 2018 state income tax forms, check the Illinois Department of Revenue website. Also, you can go to the state Department of Revenue location on Harrison Avenue to obtain income tax forms. There is no charge.

The IRS office closest to Des Plaines is at 5100 River Road in Schiller Park. (It's about five miles south of downtown Des Plaines.)

In-person meetings are by appointment only!!!  Call:  844-545-5640

Phone: 847-737-6688
Hours: 8:30 a.m.-4:30 p.m., Monday-Friday

This IRS location is about five miles south of downtown Des Plaines, in a multi-level office building on the west side of River Road, a major street. (Once you get to Rosemont, you are very close.) There is free parking in a lot immediately west of the building, or in a nearby garage just west of that. The following services are offered at this particular IRS location:

- Account inquiries (help with letters, notices and levies on your wages or bank account)
- Adjustments (changes to tax account information or payments)
- Alien clearances (Sailing Permits)
- Assistance with Affordable Care Act tax provision questions for individuals

- Assistance with questions about tax law changes in the Tax Cuts and Jobs Act is available year-round.

- Basic tax law assistance January 2-April 18 (answers related to your individual Federal Tax Return) 
- Check, money order, or cash payment acceptance (Exact Change is Required)
- Form 911, Request for Taxpayer Advocate Service Assistance
- Form 2290,  Heavy Highway Vehicle Use Tax Return (submission of tax return if unable to e-file)
- Individual Taxpayer Identification Numbers and Form W-7  
- Payment arrangements
- Procedural inquiries
- Solutions to tax issues
- Tax forms (All forms, instructions & publications are readily available online (see link below) on Availability is very limited in IRS offices.)

To order federal forms and publications for delivery by U.S. mail, go to the IRS website.



Updated 4-15-19