Tax Preparation Assistance

Taxpayers who could not file their 2017 income tax returns by the extended IRS deadline of Wednesday, April 18, 2018 still have options.

You can file your federal and state income tax returns through My Free Taxes - - until October 2018. If you need help doing so, you can get assistance from a tax coach through My Free Taxes. Call their hotline:  1-855-698-9345.

AARP volunteers are not preparing 2017 tax returns after April 18, at the Des Plaines Public Library, the Frisbie Senior Center in Des Plaines, or other area locations where they did so during income tax season.



The Internal Revenue Service (IRS) offers the following toll-free number to individuals with income tax-related questions: 1-800-829-1040 (Monday-Friday) and its business counterpart: 1-800-829-4933 (Monday-Friday).

The State of Illinois offers the following numbers to individuals with income tax-related questions: 1-800-732-8866 (toll-free) or 217-782-3336 (Monday-Friday).



Closest government offices

Illinois Department of Revenue

Maine North Regional Building
9511 Harrison Ave.
Des Plaines, IL  60016
Phone: 847-294-4200
Hours: 8:30 a.m.-5 p.m., Monday-Friday

For 2017 state income tax forms, check the Illinois Department of Revenue website.


The IRS office closest to Des Plaines is at 5100 River Road in Schiller Park.

In-person meetings are by appointment only!  Call:  844-545-5640

Phone: 847-737-6688
Hours: 8:30 a.m.-4:30 p.m., Monday-Friday

This IRS location is about five miles south of downtown Des Plaines, in a multi-level office building on the west side of River Road, a major street. (Once you get to Rosemont, you are very close.) There is free parking in a lot immediately west of the building, or in a nearby garage just west of that. The following services are offered at this particular IRS location:

- Account inquiries (help with letters, notices and levies on your wages or bank account)
- Adjustments (changes to tax account information or payments)
- Alien clearances (Sailing Permits)
- Assistance with Affordable Care Act tax provision questions for individuals
- Basic tax law assistance January 2-April 18 (answers related to your individual Federal Tax Return) 
- Check, money order, or cash payment acceptance (Exact Change is Required)
- Form 911, Request for Taxpayer Advocate Service Assistance
- Form 2290,  Heavy Highway Vehicle Use Tax Return (submission of tax return if unable to e-file)
- Individual Taxpayer Identification Numbers and Form W-7  
- Multilingual assistance (over 150 languages translated)
- Payment arrangements
- Procedural inquiries
- Solutions to tax issues
- Tax forms (based on availability) -  1040 form and its instructions, plus Schedules A, B, C, D, EIC and SE, and the 1040-ES, 1040X, 4868, 8962 and 8965 forms.

To order federal forms and publications for delivery by U.S. mail, go to the IRS website.



Updated 4-27-18