Play areas on the 2nd floor are closed, including the Early Literacy area and the PoetTree corner.
2nd floor children's computers and iPads are unavailable at this time.
WHAT WE ARE DOING TO KEEP YOU SAFE
We are regularly and frequently cleaning repeatedly touched surfaces, including the self-checks, door handles, elevator buttons, stair rails, and service desks.
We have supplied hand sanitizer and wipes throughout the building.
SERVICE INFORMATION FAQ
Printing
You may again access printers, faxes and scanners in the library. You can also send print jobs from your home or device to the library! Access the service at dppl.org/visit/printing-scanning-faxing. Once you have sent your document to be printed, call the 4th floor Reference Desk at 847-376-2841 to tell them you have sent a print job. They will print it out and you can pick up at the 4th floor desk.
Public Access Computers Are Open
Patrons may drop in any time during open hours to use a computer on the 4th floor. Use of computers is still self-service. DPPL staff are not able to provide hands-on assistance or instruction at this time.
Study Rooms and other Study Spaces Are Open
Sign up at the Information Desk on the 3rd or 4th floor. Des Plaines Library cardholders may reserve a room up to two days in advance for a maximum of two hours. For reservations; 3rd floor, call (847) 376-2840; 4th floor, call (847) 376-2841. Additional information.
Returning Materials
The garage book drops are open 24/7. The automated book returns have been turned back on.
Fines
Library loan periods, renewal periods and fines apply as usual. More info here.
Holds
Self-service holds pickup has resumed in the DPPL lobby. Don't forget to check out your itemsbefore exiting the building. As always, please wait until you are notified your item is ready for pick up before coming to the library.
You can place a hold online at dppl.org or contact the service desks for assistance placing holds:
We are filling ILL requests. Items coming from school libraries may still be delayed.
Live Online Classes and Programs
All of your favorite DPPL programs and events for adults, teens and kids are now available in live and pre-recorded online formats. Explore them all at dppl.org/calendar.
In-Person Assistance
Reference and Reader's Advisory service for all ages is available at the Information Desks by phone or in person.
Ebooks, eaudiobooks and other ematerials
Check out all of our e-resources at dppl.org/ebooks-more. You can use your smartphone, tablet, PC, Kindle, or even a smart TV (for movies and TV shows).
Volunteering
Our usual volunteer opportunities are currently unavailable. When they do reopen, they will be listed on the DPPL website at dppl.org/support-the-library/volunteer.
Friends of the Library Book Sale & Donations
The Friends sale shelf on the first floor is fully stocked and open for browsing and buying! They are not accepting donations at this time.
Tax Forms and AARP Tax Assistance
You can find forms at dppl.org/resources/tax-forms and print from home. Or you can call the Reference Desk at 847-376-2841 and they will tell you how we can arrange for you to pick up tax forms at the library.
Library Cards and Accounts Assistance
Our Account Assistants in the library lobby are ready to help. You can also apply for a new or replacement library card online at dppl.org/patron-services/get-a-library-card, or email help@dppl.org with your card number if you need to renew a card or have an issue with your account.
