Tax Preparation Assistance

GOVERNMENT RESOURCES

TELEPHONE ASSISTANCE

Individuals with income tax-related questions can call the IRS:  1-800-829-1040 (Monday-Friday, 7 a.m.-7 p.m.) and its business counterpart, 1-800-829-4933 (Monday-Friday, same hours). To order forms, call:  1-800-829-3676.

The State of Illinois offers the following numbers to individuals with income tax-related questions: 1-800-732-8866 (toll-free) or 217-782-3336 (Monday-Friday).

Closest government offices

Illinois Department of Revenue

Maine North Regional Building
9511 Harrison Ave.
Des Plaines, IL  60016
Phone: 847-294-4200 (Taxpayer Assistance Line) 8:30 a.m. - 5 p.m., Monday through Friday. Walk-in assistance on a first-come, first-served basis. ID required.

IRS

The IRS office closest to the Des Plaines Public Library is at 5100 River Road in Schiller Park, about five miles south of downtown Des Plaines. Phone: 847-737-6688. No live telephone assistance. To make an appointment, call 844-545-5640.

To order federal forms and publications for delivery by U.S. mail, go to the IRS website.

OTHER RESOURCES

TAX ASSISTANCE

Frisbie Senior Center

52 E. Northwest Hwy.
Des Plaines, IL  60016
Phone: 847-768-5944. Is a host site for AARP's Tax-Aide Program. Call to schedule an appointment and to receive additional instructions and information regarding tax assistance. Appointments will be Tuesdays and Wednesdays beginning February 5th to April 15th. 

Center of Concern

Elk Creek Business Center
1665 Elk Blvd.
Des Plaines, IL  60016
Phone: 847-823-0453. Call to schedule an appointment and to receive additional instructions and information regarding tax assistance. More information can be found on the Center of Concern website. 

Ladder Up

350 N. Orleans, Suite C2-100
Chicago, IL  60654
Phone: 312-409-1555. Check the website or call to find out if you're eligible for their tax assistance program. Additional ocations and more information can be found on the Ladder Up website. 

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TAX FORMS

** NOTICE: WE DO NOT CURRENTLY HAVE TAX FORMS. We expect them to arrive at the end of January or beginning of February 2025. **

Again, we DO NOT currently have the federal 1040 and 1040-SR booklet for 2024, as well as its separate instruction booklet. However, when they arrive they will be available on the north end of the first-floor lobby or the income tax forms area on the fourth floor. Also, you will be able to find the federal 1040 and 1040-SR booklet for 2024 in Spanish in both library locations. When we get them in we will also have the Illinois 1040 & the instructions available in both locations.

We are expecting the forms listed below. Please call 847-376-2841 to see which ones are in stock.

Other expected state forms:

-- Schedule ICR (Illinois Credits) + separate instructions

-- Schedule IL-E/EIC (Illinois Exemption and Earned Income Credit) + separate instructions

-- Schedule IL-WIT (Illinois Income Tax Withheld) + separate instructions

Also, the library will have a limited supply of the following employer-related forms:

-- W-2 (Wage and Tax Statement)

-- W-3 (Transmittal of Wage and Tax Statements)

-- General instructions for forms W-2 and W-3

-- 1096 (Annual Summary and Transmittal of U.S. Information Returns)

-- 1099-INT (Interest Income) + Instructions 

-- 1099-NEC (Nonemployee Compensation) + instructions

-- 1099-MISC (Miscellaneous Income) + instructions

After they arrive, you can contact us to have any of the above forms set aside for you, or if you have questions about income tax forms, call the 4th floor public desk: 847-376-2841. Or you can email us: ReferenceServicesDesk@dppl.org. To print federal and state tax forms, you can go to the library's tax forms page.